Frequently Asked Questions

General FAQs

What is SiSTEM and how does it help students succeed in school?

SiSTEM is a personalized education and career planning platform that helps students from middle school through early career build clear academic and career roadmaps. We combine expert tutoring, live bootcamps, and AI-powered guidance to support every step of the academic and career journey.

Who is SiSTEM for?

We primarily serve parents of middle and high school students who want structured, expert-backed support to help their child succeed in school and prepare for their future. We also support international students, transfer students, and families navigating private school or college admissions.

What makes SiSTEM different from traditional tutoring or college counseling?

SiSTEM combines AI tools with human coaching for a more modern, efficient, and affordable way to plan for success. Our Guided Roadmap Plan offers monthly check-ins, dynamic milestone tracking, expert support, and discounted add-ons like tutoring and bootcamps all in one place. Think of us as your private academic strategy team.

Is SiSTEM only for students struggling in school?

No. SiSTEM helps all students, rom those who are behind to those who are advanced, gifted, or preparing for competitive college programs. Whether you're struggling with Algebra or trying to build a resume for MIT, we meet you where you are.

How do I get started with SiSTEM?

Start by getting a free AI-generated roadmap or booking a free call. From there, you can add on tutoring, bootcamps, or upgrade to our guided plan for full support.

Is SiSTEM accredited?

While we are not an accredited school, our coaches are certified college and career counselors, and our programs are designed to complement, not replace your child’s school experience.

Roadmap Planning FAQs

What is a roadmap and why does my child need one?

A roadmap is a customized academic and career action plan tailored to your student’s goals, school context, and future aspirations. It outlines courses, extracurriculars, programs, and deadlines by removing confusion and building confidence.

What’s the difference between the Free and Guided Roadmap Plans?

The Free Roadmap is a one-time, AI-generated PDF with basic recommendations. The Guided Roadmap is a premium monthly plan that includes live coaching, dynamic monthly updates, milestone tracking, and priority access to tutors skills-based courses and bootcamps.

Can I change or update the roadmap over time?

Yes! Guided Roadmap users receive monthly roadmap updates based on progress, goal shifts, or school changes. We adjust as your child’s needs evolve.

How is the roadmap delivered and tracked?

Each student receives their own dashboard hosted on our website, which includes a personalized roadmap, progress tracking, templates, and milestone flags. Parents receive updates and access as well.

Who builds and reviews the roadmaps?

Roadmaps are first generated by our AI tool (STEMMIE), then reviewed and personalized by certified college and career counselors before being shared with families.

Private Tutoring FAQs

What subjects do you offer tutoring in?

We provide 1:1 online tutoring in:
  • Math (Algebra, Calculus, Statistics, etc.)
  • Science (Biology, Chemistry, Physics, etc.)
  • English & Writing
  • Test Prep (State Standardized Exams, SAT, ACT, GED, etc.)
  • College Applications, Essays and more

Is tutoring 1-on-1 or in groups?

All tutoring is 1-on-1, fully online, and customized to your learning needs. However our homework labs are in a group setting.

How do I book a tutor?

Students on the Free Plan can book any available tutor using our booking link. Guided Plan students are matched with a dedicated tutor and given a custom booking link.

How do I know if tutoring is working?

Tutors fill out post-session reports and we send summaries to students and parents after every session. You’ll always know what was covered and what comes next. Additionally, every month we send out progress reports so you can understand how your child is doing over time.

Bootcamp FAQs

Who are the bootcamps for?

SiSTEM bootcamps are perfect for Middle and High School students:

  • Prepping for standardized tests

  • Needing a subject refresh

  • Falling behind in class or wanting to get ahead

  • Who want structure, support, and results without long-term tutoring commitments

What are bootcamps and how do they work?

Bootcamps are live, instructor-led small group classes that run seasonally. Topics include:
  • SAT/ACT Prep
  • College Essay Writing
  • Algebra STAAR Review
  • High School Prep 
  • Middle School Prep
  • Workforce Skills

How many students are in each bootcamp?

We keep our cohorts small and typically 12–20 students to make sure every student gets attention, can ask questions, and feels supported.

Parent FAQs

Do I need to be involved in the roadmap process?

Not necessarily, but we offer tools and tips for parents who want to be involved. You can also join your child’s onboarding call or schedule a parent-only consult.

What if my child is gifted, in AP/IB, or in a dual credit program?

We specialize in working with advanced students too. Our roadmap plans are customized to students in gifted, advanced, early college, or private school tracks.

Do you help with private school or college admissions?

Yes. We offer personalized roadmap support for K–12 private school admissions and U.S. college applications, including essays, testing, and timelines.

International Student/Transfer FAQs

Can SiSTEM help international students apply to U.S. colleges?

Yes. We create customized roadmaps and coaching support for international students interested in U.S. admissions.

Do you help transfer students?

We help students transferring from community college or other institutions plan their application strategy, required credits, and timelines.

Safety, Quality and Support

Are your tutors background-checked?

Yes. All SiSTEM tutors and instructors are vetted, trained, and background-checked before joining our platform.

Do you collect or store my child’s personal data?

Only what’s necessary to deliver personalized services. We do not sell or share your data. View our full privacy policy here.

How do I get support if I have an issue?

You can email us at support@sistemtutoring.com or call us for quick help.

Questions?