FAQ
Frequently Asked Questions (for Students/ Parents)
How do I sign up for tutoring services?
Click here to get started
Do you provide an assessment?
We provide an optional FREE assessment in Math, ELA, Science or Social studies for any grade level.
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What makes SiSTEM different from other tutoring companies?
SiSTEM is one of the best tutoring companies around! Our students are confident, encouraged, and excited to learn, and our tutors are consistent and committed to see our students succeed. We offer flexible payment options and all-encompassing tutoring packages.
Are your tutors qualified?
All SiSTEM tutors go through a vetting process that allows us to assess them wholly and individually. Every one of our tutors has a minimum of 2 years tutoring or teaching experience. 92% of our tutors are teachers.
How long is one session?
Sessions can be a minimum of 30 minutes long.
How often should my child get lessons?
Your child should do virtual tutoring or in person tutoring as your schedule permits it. Research shows that lessons 2-to-3 times a week allows students to build confidence and begin acing tests and quizzes!
Why do you recommend committing to at least 4 weeks at a time?
Committing to weekly lessons over the course of a month promotes consistency and routine for students. Studies show one-hour sessions provide students with the academic support they need without feeling overwhelmed.
Do you offer test preparation help?
Of course! Our test prep tutors scored above the 90th percentile in their respective exams. They can share quick tips and tricks to tackle any question.
Do you provide a curriculum?
Yes we do! Please contact us for more information on how you can get started.
What payment forms do you accept?
We accept all major credit cards and bank transfer via our payment platform that is powered by Stripe. We do not accept cash or check.
Do you have a referral program?
Absolutely! We have a loyalty program that includes points for referring students. Ask us for details!
Do you offer group tutoring?
No, we currently do not offer private group tutoring. We do, however, offer group tutoring to students in campus immersion (on school campuses).
What subjects do you offer?
We offer math, science, reading, writing, foreign language, and coding for ages 4 and up. At SiSTEM, we have students in pre-K, elementary school, middle school, high school, and even college! There is no limit to who we can help!
Can your tutors work with my child’s school?
Tutors are welcome to work with your child’s teacher or school with your consent.
How do I contact my tutor?
Preferably messaging through our tutoring platform; however, through phone and email is okay as well.
Will I get the same tutor every time?
You may select the same tutor every single session as needed if desired.
May I change my tutor?
You are welcome to change your tutor at any given time by going online and booking a different tutor who may better align with your needs. No hard feelings!
What if a tutoring option is not available?
If a tutoring option is not available, please contact us. We may be able to help customize something for you!
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